Leadership at
Every Level

The REAL Problem

It’s natural for healthcare organizations to focus on technical skills to solve operational problems, improve outcomes and ease financial pressures. No doubt, these “hard” skills such as negotiating with payers, value-based program experience and digital strategy expertise have an essential place. However, by doing so we run great risk in overlooking the root cause of what REALLY gets in our way of making progress and succeeding - our leaders are missing the soft skills that need to be applied all day, every day, regardless of the specific problem at hand.

 People in leadership roles may struggle with effective communication, healthy conflict, collaboration and creating a positive work environment. They may not run exceptional meetings that engage people and produce great results because they’ve never had the training.

Similarly, our leaders frequently aren’t formally trained in building trust, respect and culture in the workplace. These “soft skills” are vital for any high-performing team to succeed, yet few leaders are fortunate enough to be given the right resources to develop them. 

The good news is that the solution is right under our noses. The Resonate team understands these obstacles because we’ve been there before. Our programs are designed to empower your workforce to effectively address key challenges and drive healthy productivity in all areas of your company. 

Results of Leadership: 

• Productive empathy drives faster and higher quality results
• Master communicators are able to collaborate across disciplines
• Change management experts use the secret sauce of strong relationships
• Respect in the workplace has the single greatest influence on a healthy culture